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| Training
Saves Travel delays |
| Robson's
Basic Training minimises passenger delays |
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| Airport
delays are often complex breakdowns that require hours of maintenance
and expert engineers to solve the problems. Then again, a simple device
tripping out or similarly a bag blockage that has been cleared but
the operator does not know how to restart the system causes unnecessary
delays. |
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The delay is often confounded by waiting for the electrical or engineering
staff to arrive often from opposite sides of the airfield or through
the warren of corridors and security checks to press the relevant
button. In many cases this alone can take up to one hour. |
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| This
is a common problem throughout airports around the world, but forward
thinking managers at Leeds Bradford International Airport recognised
this as a problem that could easily be prevented and called upon the
vast experience of Sheffield based Geo Robson & Co Ltd, to help train
Airport Ground Staff and Security Personnel in the simple baggage
handling system reset procedures to ensure the conveyor system is
up and running with the minimum of delay. |
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| The
training Robson's provided included basic troubleshooting, identifying
Photo Electric Cell faults, these are the switches that control the
movement of the luggage on the conveyor system, and how to quickly
restart the conveyors after a fault or an emergency stop button activation.
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| The
training was followed by a site tour, although all the staff were
familiar with the airport surroundings and equipment, most did not
know how the control panels were activated, or what the warning lights
or beacons were indicating. Phil Gee, Maintenance and Facilities Manager
at Leeds Bradford International Airport stated. "From the simple instructions
given by the Robson tutors, everyone on the course gained the knowledge
and more importantly the confidence to diagnose problems quickly and
reset the conveyor system without the frustrating passenger delays". |
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| Adrian
Brown - Robson, Business Development Manager Airports added. "Leeds
Bradford International Airport has had the foresight to undertake
this kind of training, I'm sure the results will speak for themselves
in the forth coming holiday season. This training project has highlighted
the need for training at the basic level, which Robson can now offer.
Hopefully this will minimise any travel delays in the future". |