Aftermarket Supplier

Repair — Refurbish — Relife — Replace — Renew

Specialist service and installation teams, experienced in bulk and baggage handling equipment. Dedicated support to optimise systems, reduce downtime and improve productivity.

Do you have an existing intralogistics or handling system that is inhibiting your productivity, efficiency or quality control? As a trusted aftermarket supplier & Service provider, Robson Handling Technology provide replacement components and repair services for Airport Handling, Intralogistics, and Bulk Handling Systems

Industry-leading Maintenance and Servicing contracts across industries:

With a significant holding of system spare parts and skilled engineers who offer professional advice and assistance, we offer one of the most comprehensive aftermarket services in the industry. When quick replacement parts are demanded, parts are dispatched for guaranteed same- or next-day delivery.

Features & Benefits

System Optimisation

Varying service packages available from fully intrusive to visual and auditable, with detailed condition reports.

Proactive prioritisation of improvements within your specific budget, increasing throughput and reducing down-time.

Guaranteed Quality

Over 120 years expertise across numerous industries and multiple equipment manufacturers.

Increasing equipment reliability and reducing down-time.

Multi-Skilled Site Team

Expertise from numerous different trade disciplines; from welders and fitters to electricians and fabricators.

Onsite issues and upgrade requirements resolved during the service, delivering instance improvements.

Skill and Knowledge Share

Providing support for your inhouse teams.

Increases internal knowledge to assist with proactive and reactive maintenance tasks, reducing long-term maintenance costs.

24 hour Standby Site Support

Large team of Site Engineers on standby for site call outs.

If your issue cannot be resolved over the telephone a Service Engineer will be deployed to your site in a timely fashion.

Technical Support

Fully equipped site vehicles carrying the latest tools, equipment and diagnostics equipment.

Reduced down-time as issues are resolved onsite in a timely manner.

Wide Selection of Components

Significant stockholding of wear parts such as bearings, belts, motors, pulleys, rollers, chains, electrical items. Available for immediate despatch.

One Stop Shop

Fully certified, multi-skilled team; Project Managers, Site Managers, Supervisors, Lift Supervisors, Appointed Persons, Welders and Fitters

Increased Safety

Excellent Health and Safety record, with regular toolbox talks, safety audits and meetings. Comprehensive Method Statements, Risk Assessments and Lift Plans undertaken for each project.

BESPOKE SERVICE PACKAGES / HEALTH CHECKS

System Optimisation	Guaranteed Quality
Varying service packages available from fully intrusive to visual and auditable, with detailed condition reports.	Over 110 years expertise across numerous industries and multiple equipment manufacturers.
Proactive prioritisation of improvements within your specific budget, increasing throughput and reducing down-time.	Increasing equipment reliability and reducing down-time.
Multi-Skilled Site Team	Skill and Knowledge Share
Expertise from numerous different trade disciplines; from welders and fitters to electricians and fabricators.	Providing support for your in-house teams.
Onsite issues and upgrade requirements resolved during the service, delivering instance improvements.	Increases internal knowledge to assist with proactive and reactive maintenance tasks, reducing long-term maintenance costs.

24 HOUR EMERGENCY BREAK-DOWN SERVICE

24 Hour Telephone Support	24 Hour Standby Site Support
Around the clock telephone support from our Site Engineers.	Large team of Site Engineers on standby for site call outs.
Instant expert support.	If your issue cannot be resolved over the telephone, a Service Engineer will be deployed to your site in a timely fashion.
Technical Support	Wide Selection of Components
Fully equipped site vehicles carrying the latest tools, equipment and diagnostics equipment.	Significant stockholding of wear parts such as bearings, belts, motors, pulleys, rollers, chains and electrical items. Available for immediate despatch.
Reduced down-time as issues are resolved onsite in a timely manner.	Allows you to minimise your inventory holdings and down-time is kept to a minimum.

INSTALLATION

Ownership	One Stop Shop
Capability to undertake Principal Contractor role.	Fully certified, multi-skilled team, Project Managers, Site Managers, Supervisors, Lift Supervisors, Appointed Persons, Welders and Fitters.
Reduced risk and responsibility.	Efficient and effective teamwork and technical expertise delivering improved lead times and associated cost benefits.
Increased Safety	Skill and Knowledge Share
Excellent Health and Safety record, with regular toolbox talks, safety audits and meetings. Comprehensive Method Statements, Risk Assessments and Lift Plans undertaken for each project.	Stock holding of plant equipment, lifting equipment, telehandlers, cranes, generators, welding equipment and additional standard and specialist tools.
Ensures safe project delivery.	Quick reaction to project variations in a timely, cost-effective manner.

SPARE PARTS

Fast Delivery	One Stop Shop
Stock holding of critical spares.	Range of manufacturers spares are available.
Same or next day delivery options available on critical spares. Keeping down-time to a minimum.	Centralised supply to deliver procurement time and cost benefits.
Wide Selection of Components	Right First Time
Significant stockholding of wear parts such as bearings, belts, motors, pulleys, rollers, chains, electrical items. Available for immediate despatch.	Skilled engineers on-hand to advise on the correct components to purchase.
Allows you to minimise your inventory holdings and minimise down-time.	Ensures the correct parts are supplied, reducing equipment down-time.

REFURBISHMENT

Optimum Performance	One Stop Shop
Working in line with industry standards and applying best engineering practices, allowing optimisation of equipment and systems.	Collection, dismantling, refurbishment, delivery and reinstallation work all undertaken by Robson.
Cost-effective solution versus purchasing new equipment to deliver increased profits.	Hassle-free upgrade.
Aesthetically Pleasing	Large Workshop
Components and sections polished, brushed or painted. Removal of scratches and debris accumulated over the years.	The service team can modify the equipment at Robson's 8,200m² Sheffield factory, with full electrical and mechanical inspection and overhaul.
Clean, fresh finish.	All equipment checked and validated before return to site.

TRAINING

Equipment Familiarisation	Maintenance Routines
Classroom and onsite practical training	Planned maintenance routines discussed and agreed.
Equipment familiarisation and ownership.	Active in-house maintenance to reduce ongoing downtime and maintenance costs.
Fault Finding Ability	Increased Safety
Training to identify equipment behaviour and performance changes	Classroom and onsite practical training.
Early diagnosis of equipment issues to deliver downtime savings.	Ensures that in-house maintenance teams are fully aware of how to deal with our specific equipment, minimising any risk.

Aftermarket FAQ

What is aftermarket?

Aftermarket is a term referring to the secondary market for spare parts, replacements, accessories and services provided to maintain or upgrade your current systems and equipment. At Robson Handling Technology, we offer an after-market, spares and servicing to keep your systems running in optimal condition for years to come.

What aftermarket and spare parts services does Robson Handling Technology offer?

Our team at Robson Handling Technology has decades of experience offering aftermarket services across airport handling, bulk handling and intralogistics. We provide aftermarket support, spare parts supply, 24/7 maintenance assistance, and system reviews for a wide range of material handling, baggage handling, and conveyor systems to help keep your operations running efficiently.

Can you source spare parts for older or existing systems?

Yes. Our team can help identify and source replacement parts for both newer and legacy systems, including components for existing conveyor and handling equipment. To discuss your current model and equipment, please contact a member of our team, and a member of our team will be happy to help.

Email sales@robson.co.uk

Call +44 (0)1142 444 221

Do you offer emergency support?

Yes. We understand that unexpected downtime can impact operations, so we aim to respond quickly to urgent spare parts and aftermarket support enquiries wherever possible.

We offer 24/7 call our and maintenance contracts across all of our areas to ensure that you have an expert team on hand to keep your facility running smoothly with minimal disruptions to productivity.

Can Robson Handling Technology help improve the performance of an existing system?

Absolutely. Here at Robson Handling Technology, we take our time to understand your current system and your business to help you understand what is working and where improvements can be made to increase productivity, reliability and safety. Alongside spare parts supply, we can review your current system performance and recommend upgrades, maintenance improvements, or replacement components to improve reliability and efficiency.

We use 3D scanning technology to create an accurate simulation of your current system and create an accurate overlay of any new system designs. This allows us to:

Compressed schedule
Lack of change orders
Reduced ROW issues
Scheme confidence

What information should I provide when requesting spare parts or support?

Providing equipment details such as system type, part numbers, photographs, drawings, or service history can help our team identify the correct components and respond more efficiently.

To discuss any spare parts, replacements or repairs, please contact our team via

Email sales@robson.co.uk

Call +44 (0)1142 444 221

Do you offer ongoing maintenance and aftermarket support packages?

Yes. We can provide tailored aftermarket support and maintenance solutions depending on your operational requirements and the type of system in place. We offer service and maintenance contracts that cover:

Refurbishment
Condition reporting
Maintenance
Service Contracts