20th April, 2017

Robson Handling Technology, a UK based specialist in international baggage handling solutions have been highly commended by Mace, the Delivery Integrator, for their work on the Baggage Reclaim Facility (BRF) project at Terminal 5, Heathrow airport.

Simon Westwood, Senior Project Manager from Mace acknowledged Robson’s outstanding achievement. He stated, "We would like to thank the Robson team for their tremendous effort, ensuring phased baggage handover dates have been consistently and safely achieved, delivering and maintaining business critical beneficial use of the Baggage Reclaim Facility."

Throughout the project, Robson worked closely with strategic partners to ensure that client requests and imposed constraints were responded to positively and pro-actively. Simon Westwood added "Robson have been exemplary in their performance and conduct, working collaboratively with Mace management throughout the unique fast track project."

Jeff Hudson, Robson CEO was extremely pleased with the work ethic of the team stating, "The work undertaken on the Terminal 5 Baggage Reclaim Facility underpins our core values of Flexibility, Partnerships and People." "The project was completed five weeks early, which was testament to the teamwork and co-operation with Airport Capacity Solutions and the other strategic partners involved.